18+ ONLY | Social Casino Games for Entertainment Only | No Real Money | Virtual Currency Has No Real-World Value

Frequently Asked Questions

Find answers to common questions about Valhalla Games. If you don't see your question here, feel free to contact us!

General Questions

What is Valhalla Games?

Valhalla Games is a free-to-play social casino platform that offers exciting casino-style games for entertainment purposes only. We provide a safe, fun environment where you can enjoy classic casino games using virtual currency that has no real-world value. Our platform features 11 different games including slots, poker, roulette, blackjack, and more.

Unlike real-money gambling sites, Valhalla Games is purely for entertainment. You cannot win or lose real money, and there are no deposits, withdrawals, or financial transactions of any kind.

Is Valhalla Games really free?

Yes, absolutely! Valhalla Games is 100% free to use. There are no hidden fees, no subscription costs, no in-app purchases, and no premium features that require payment. Every game, every feature, and every aspect of our platform is completely free.

You start with 10,000 free virtual coins, and if you run out, you can simply refresh the page to reset your balance. There's no limit to how many times you can do this.

Do I need to register or create an account?

No registration required! Simply visit our website and start playing immediately. We don't ask for your name, email address, phone number, or any personal information. Your virtual coin balance is automatically saved in your browser's local storage, so it persists across sessions without needing an account.

This approach ensures maximum privacy and the quickest possible access to our games.

What devices can I use to play?

Valhalla Games works on virtually any device with a modern web browser:

  • Desktop computers (Windows, Mac, Linux)
  • Laptops of all types
  • Tablets (iPad, Android tablets, etc.)
  • Smartphones (iPhone, Android phones)

Our responsive design automatically adapts to your screen size for the best possible experience. No app download is required – just open your browser and play!

Virtual Currency & Gameplay

What are virtual coins and how do they work?

Virtual coins are the currency used to play games on Valhalla Games. They have absolutely no real-world value and cannot be exchanged for money, prizes, or anything else of value. Think of them as "play money" or "fun tokens" that exist solely for entertainment.

Every player automatically starts with 10,000 virtual coins. You use these coins to place bets in our games. If you win, you gain more coins. If you lose, your balance decreases. Your balance is saved in your browser so it's there when you return.

What happens if I run out of coins?

If your virtual coin balance reaches zero, don't worry! Simply refresh the page in your browser, and your balance will reset to 10,000 coins. You can do this as many times as you want, whenever you want. There's no waiting period, no limit, and no penalty.

This ensures you can always continue playing and enjoying our games without any interruption.

Can I buy more virtual coins?

No. Valhalla Games does not offer any way to purchase virtual coins. We don't accept money, credit cards, or any form of payment. The platform is entirely free, and you can reset your balance to 10,000 coins at any time by refreshing the page.

This is a core principle of our platform – keeping it completely free and accessible to everyone.

Can I cash out my virtual coins for real money?

No. Virtual coins have no real-world value and cannot be converted to real money, prizes, gift cards, or anything else. They exist purely for entertainment within the Valhalla Games platform.

This is not a real-money gambling site. It's a free social casino for fun and entertainment only.

Games & Features

What games are available?

Valhalla Games offers 11 exciting casino games:

  • Slot Machine – Classic 3-reel slots with 7 symbols and 500x max payout
  • Video Poker – Hold and draw poker with Royal Flush paying 250x
  • Roulette – European-style roulette with all standard bets
  • Blackjack – Classic 21 with dealer AI and standard rules
  • Dice Game – Roll two dice, Lucky 7 pays 5x
  • Baccarat – Player, Banker, and Tie bets with authentic rules
  • Coin Flip – Simple heads or tails with 2x payout
  • Wheel of Fortune – Spin the colorful wheel for prizes
  • Crash – Multiplier-based excitement
  • Mines – Minesweeper-style strategy game
  • Plinko – Drop the ball and watch it bounce
  • Keno – Lottery-style number selection

All games are fully functional and designed to provide authentic casino entertainment.

Are the games fair?

Yes! All our games use random number generation to ensure fair and unpredictable outcomes. The results are not predetermined, and every spin, deal, or roll is independent of previous results.

While the games are designed for entertainment, we maintain the same fairness standards you'd expect from real casino games. You can read more about our commitment to fair play on our Fair Play Policy page.

Can I play multiple games at once?

Each game opens in the same browser window, so you'll play one game at a time. However, you can easily switch between games using the navigation menu or the "All Games" page. Your virtual coin balance carries across all games, so you can jump from slots to poker to roulette without any interruption.

Safety & Responsibility

Is Valhalla Games safe to use?

Yes! Valhalla Games is completely safe because:

  • No personal information is collected or stored
  • No financial transactions occur
  • No real money is involved
  • No downloads or installations required
  • No registration or account creation needed

Since we don't handle any sensitive data or money, there's no risk of financial loss or identity theft. It's pure entertainment in a safe environment.

Who can play on Valhalla Games?

Players must be at least 18 years old to use Valhalla Games. While no real money is involved, we maintain this age requirement to promote responsible gaming habits and comply with general online gaming standards.

Parents and guardians should supervise minors' internet usage to ensure they access age-appropriate content.

Can I become addicted to social casino games?

While social casino games don't involve real money, it's still important to play responsibly. Some people may develop compulsive gaming habits even without financial stakes. We encourage all players to:

  • Set time limits for gaming sessions
  • Take regular breaks
  • Balance gaming with other activities
  • Recognize if gaming is interfering with daily life

Visit our Responsible Gaming page for more information and resources.

Technical Support

What if a game isn't working properly?

If you experience issues with a game, try these troubleshooting steps:

  1. Refresh the page – This solves most temporary issues
  2. Clear your browser cache – Old cached files can cause problems
  3. Try a different browser – Chrome, Firefox, Safari, and Edge all work well
  4. Check your internet connection – A stable connection is important
  5. Update your browser – Make sure you're using a recent version

If problems persist, please contact us with details about the issue, including which game, which browser, and what device you're using.

My virtual coin balance disappeared. What happened?

Your balance is stored in your browser's local storage. It can be reset if you:

  • Clear your browser's cookies and site data
  • Use private/incognito browsing mode
  • Switch to a different browser or device
  • Use browser cleaning software

If your balance resets, don't worry – just refresh the page to get your starting 10,000 coins back. Since virtual coins have no real value, there's no actual loss.

How do I contact support?

If you have questions, feedback, or need assistance, you can reach us through our Contact page. We'll do our best to respond to your inquiry as quickly as possible.

Please include as much detail as possible about your question or issue, including what device and browser you're using if it's a technical problem.

Still Have Questions?

If you didn't find the answer you were looking for, we're here to help! Visit our Contact page to get in touch with us directly.